Payment Options

Enjoy the convenience of paying your utility whenever and wherever you want! Pay Online Now.

What better way to save time and money. Simply select the "paperless billing" option when you register your online account. We’ll send you an email every month regarding your utility bill, making it easier for you to manage your account and reduce waste. It’s that simple! 

Other Convenient Payment Options

Mail
Pre-addressed return envelopes are included with your utility bill for your convenience. Please include the bottom portion of the bill with your check payment and apply postage to the envelope.

If you have the bottom portion of your bill, send your payment to:

City of Fountain Utilities
PO Box 5260
Denver, CO 80217-5260

If you do not have the bottom portion of your bill, send your payment to:

City of Fountain Utilities
101 North Main Street
Fountain, CO 80817

Walk-in Cashier
101 North Main Street, Fountain, CO 80817
Monday thru Friday, 8:00am to 5:00pm (excluding Holidays)
(Closed the 4th Thursday of every month from 8:00am - 10:00am & Holidays)

Drive-thru
101 North Main Street, Fountain, CO 80817
Monday thru Friday, 7:30am to 5:00pm (excluding Holidays)
(Closed the 4th Thursday of every month from 8:00am - 10:00am & Holidays)

Phone
Please call 719-322-2010 and choose option number 1 to be directed to our automated phone payment system.**Please be advised that you can make online and phone payments in increments of $600 per transaction.  A convenience fee may apply.

Budget Bill Plan
Fountain Utilities offers a Budget Bill Plan to residential customers which provides convenient set monthly payments for utility services. For more information and eligibility, please contact our office at (719) 322-2010.

Automated Check Handling (ACH)
An ACH allows customers to pay bills automatically from their bank account. 

• Payments withdrawn from account on the due date of your bill.
• Voided check from your account is necessary to set up the automatic withdrawal with the following form Authorization Agreement for Direct Payments ACH Debits.  Call (719) 322-2010 or come in to our walk-in cashier location for assistance.  

Payment Drop Boxes 
We have Payment Drop Boxes at the following locations: 

The payment drop boxes located at the Fountain Police Department, Pikes Peak National Bank, and Fountain City Hall were closed. 

Note: Payments deposited in Payment Drop Box locations after 7am will be posted to your utility account the following business day. 

PayNearMe

Participating Family Dollar or 7-Eleven Stores

PayNearMe convenience fee will be added. Bring this notice with you to make a payment. Visit www.paynearme.com for a list of participating locations near you.

Returned checks are subject to electronic redeposit without further notice.  An additional $40 fee may be electronically debited or by way of paper draft from your checking account.

Need Help Paying Your Bill?

Utilities Payment Assistance

Fountain Utilities offers utility bill payment assistance through its Lighten the Load Program. Lighten the Load is a voluntary contribution program which provides assistance to individuals and families with temporary, short-term payment of their utility bill. For more information, please click Lighten the Load. 

Payment Arrangements 

Payment arrangements are offered for eligible customers who are unable to make their utility bill payment in full. For more information and eligibility, please contact our office at (719) 322-2010.

Click here to learn more about Fountain Utilities water Leak Review process.

Click here to learn more about your Utility Bill Charges.